A Nice and Simple View From the Edge

In IT we often hear the concept of ‘single pane of glass’ – a symbolic, possibly overused phrase that puts everything you need to worry about onto a single screen that could be managed by someone who doesn’t have any technical expertise.

It’s a nice idea, but those of us behind these screens know that it’s a little more complicated than that at the best of times.

The single pane concept speaks to the wider movement to simplify the back-end (or the boring part) of IT to free CIOs and their departments to focus on services that speak to core business goals and more directly benefit customers and staff. In time, the real hope is that IT can turn from a cost centre into a profit centre and the data centre can contribute directly to business growth.


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